Customer support

Do you have questions? You are always welcome to contact us by phone or email.

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Questions about parking and regulations

I don´t understand the signs of a parking area?

All publicly available parking areas in Norway use the same signs to inform about the parking terms.

The conditions of the reserved areas are on the main sign at the entrance of the area.

Our customer service can assist you if you need help to understand an area. They can be reached by telephone; +47 21 00 76 70.

What terms apply for me as an MC driver?

MC drivers must comply with the same terms and conditions that applys to cars. All vehicles registered in the motor vehicle register must comply with the parking regulations. The MC must be parked within designated spaces and aquire a ticket or register / pay electronically if required. The same applies to areas reserved, the terms must be followed.

Aimo Park recommends the use of EasyPark to avoid problems with placing the ticket. We recommend that you contact our customer service if you want to park in a reserved parking area.

What applies for a trailor hitch?

All vehicles registered in the motor vehicle register must comply with the parking regulations. Consequently, trailer hitchs must be parked within the designated space and aquire a ticket or register / pay electronically if required.

Questions about disabled parking

Who can park in a space reserved for disabled persons?: Some parking spaces are reserved for disabled people and a valid permit for disabled people must be submitted to be able to park in such a space as stated in th regulations on parking permit for persons with disabilities. There are no excuses to use such space based on your own opinion that you need it. The card should be clearly visible for inspection, its the side with expiration date that must be able to be controlled through the frontwindow.
What terms apply for those with a valid card for disabled persons?: The card must be clearly visible for inspection with the side with the expiration date turned up so that the parking warden will be able to controll it through the frontwindow.
Do I have to pay when I have a card for disabled persons?: It will be clearly stated on the parking sign if its an obligation to pay for those with a card for disabled persons. Its stated on the entrance sign of the parking area if payment is due on the average parking spaces with fees and it will be directly stated on the sign that reserves the parking space for disabled person if it sparking against a fee.
I have received a sanction fee even though I have a valid permit for disabled people: Everyone must comply with the terms and conditions that apply to the areas in which you park in. The card itself must be clearly visible for inspection and payment must be done where this is stated on the signs. It is not allowed to park on other type of reserved spaces or outside designated valid parking spaces. This applies even if all spaces reserved for displaced persons are occupied.

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